Returns & Exchanges
At Skin Cupid, your satisfaction is our priority, which is why we offer a 14-day return window for unopened and unused beauty products in their original packaging. We strive to make the process as seamless as possible to ensure your K-Beauty and J-Beauty journey remains stress-free.
Initiate Your Request
Contact our dedicated support team via email with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Carefully pack the unused items in their original boxes, ensuring all protective seals are intact to prevent damage during transit.
Ship the Items
Affix the provided return label or use a tracked shipping service to send the package back to our distribution center.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing